HR Insights
Curious About What You Don’t Know
Don’t let comfort stifle growth.
"The most interesting things happen just on the other side of your comfort zone." - Michael Hyatt As my company evolves and adapts to the changing times, I have been working on my own growth as a leader to keep up. Either find someone else to be the leader most needed...
Learn WITH your team
You're not the source of all knowledge, it's everywhere!
This may sound obvious, but I am amazed how many people want to have all the answers and make everyone come to them for ideas, decisions, research, etc. Humble leaders get out of the way and create opportunities for their team to shine and build the knowledge base of...
No bad teams, only bad leaders.
Own the outcome and build your team.
The numbers are down. The deal fell through. The team missed our delivery date. Who’s to blame? If they didn’t get it right, then I didn’t do my part to help them get there. No amount of blaming will change the result - it only makes it worse. But every moment of...
No Blaming Zone
It’s not “their” fault, it’s yours.
Whose fault is it? Who messed up, dropped the ball, slacked off, or just ignored the goal? Who should I blame? If you need to find fault, look in the mirror. Blame yourself, then make it right. It’s not about shame, just honestly holding yourself responsible as a...
The Answer You Didn’t Want to Hear
It’s OK to be disappointed AND to keep going.
We’ve all had that sinking feeling, and we handle it differently based on things that have shaped us in the past. The answer to something important was not what we hoped for, prepared for, or believed it would happen. But it did. We're used to seeing sports have...
Is your FAQ a sales pitch or a customer service?
Answer the client’s questions, not yours.
One of the best things I did to lead myself this year was to stop doing it alone. I joined a small group sales coaching team led by Bill Caskey a couple months ago. Over the summer we’re talking through a list of specific things we can do to improve ourselves and our...
I Don’t Want this Anymore
It's OK to stop chasing the wrong thing.
My son has been chasing a dream since middle school. He wanted to be well-known and respected as someone with influence, power, and money. Problem is, the dream was being a gangster on the streets. Something inside of him was drawn to the perceived thrill and...
The Self-Destruct Button
Stop blowing up your hard work.
Have you noticed how we can work so hard to build something up, and then throw it away on a whim? I've noticed this clearly with people under the control of drugs and/or alcohol. Over and over again a person will try to break away from the self-destructive cycle of...
The Revolving Door of Talent
Don't tolerate trouble
"That's just who he is. It's really annoying, but we ignore him when he says that kind of thing." a team member replied. "How often does he do that?" I asked. "Oh, every time we meet as a team in some way, and often when he's giving feedback to employees." another...
I’d Rather Eat Glass
Some calls are painful.
In the middle of a conversation, the desk phone rang. The HR director I was talking with looked at the number and frowned. "Go ahead and take it, I'll wait." I said. "I'd rather eat glass." She responded, still frowning. She said it was a constituent with a reputation...